Learning is a lifelong experience. In technical communication, it seems to be a career-long obligation. Good thing that it’s fun to learn.

These days, ongoing education is a form of insurance. It might help you keep your job. Of course all the degrees, certificates, seminars, and study in the world won’t help much when your company decides some dude in Bangalore should do the work at 1/10 of your salary.

Well, so what. Knowledge is good. Skills are good. Education will prepare you for the job you will get after your last job went to India.

Chapter learning opportunities
Formal education
Training providers (local)
Training providers (online)
Training providers (other)

Chapter Learning Opportunities

Learning at Meetings

Our most successful general meeting are those where we learn about new tools and techniques. Many exciting programs are planned for 2012.

Formal Education*

American River College
4700 College Oak Drive
Sacramento, CA 95841

Technical writing courses in the English department, various application courses from the Computer Information Sciences program (including FrameMaker, PageMaker, web design, PowerPoint, etc.), and courses in digital design and tools like Adobe PhotoShop from the Art New Media department.

Certificate? Yes

Degree? Yes

Sacramento City College
3835 Freeport Blvd.
Sacramento, CA 95822

Various courses through English and Technology curricula.
Certificate: No
Degree: No

University of California, Davis – UC Davis Extension
1333 Research Park Dr.
Davis, CA 95616-4852
FAX 530.754.5105

Certificate program in Web Site Design, Project Management, Business Administration, Marketing and Public Relations, and Accounting. Courses in Business and Information Technology Skills, Information Systems Development, Internet Programming and Technology, and many other business management and leadership courses

Does not qualify participants for Student Membership in STC. However, the program offers a 10% discount on Information Technology and marketing/public relations courses for STC members

Certificate: Yes
Degree: No

*Courses and associated curricula may change without notice. Please visit the web site or contact the school for appropriate guidance.

Training Providers – Local

1510 Arden Way, Suite 303

Training in InDesign, Photoshop, Microsoft programs

Infinite Solutions, Inc.
4020 El Camino Ave, Suite C3
Sacramento, CA 95821

Training, Consulting, Software Development: Java Programming, Enterprise Java Beans, JavaScript, HTML, Crystal Reports, XML, DTD, Schema, DOM, Visual Basic, Programming and VB Script

2554 Millcreek Drive
Sacramento CA 95833
[email protected]

Training & Consulting in RoboHELP, RoboHTML, Macromedia products; Javascript; Microsoft FrontPage; HTML; FrameMaker, Photoshop and most Adobe products

Training Providers – Online

The HTML Writers’ Guild

Online classes in HTML and other Web-related topics at reasonable prices

Training Providers – Other

Information Mapping
411 Waverley Oaks Rd., Waltham, MA 02452
Cinda Weber
[email protected]

Courses in their particular brand of structured writing. Offered in San Francisco and occasionally Sacramento

Knopf Online
[email protected]

Training & Consulting in writing, Web sites, and WinHelp. Certified RoboHELP trainer & consultant

Netwind Learning Center

Computer training classes and CD-ROM based training for A+, MCSE, Photoshop, Flash and more


Online classes for technical writers

STC, National’s Academic Information

Academic Programs Database, Dissertations Database, ITC Grants to High School Teachers, Scholarships, Sigma Tau Chi, and more

User Interface Engineering
800 Turnpike St., Suite 101
North Andover, Mass 01845

1-day courses offered in San Francisco area or onsite; also sponsors conferences

Company principal is usability expert Jared Spool


3415 Soundview Dr. W.
Seattle, WA 98199
[email protected]

Conferences around the country; most notably the annual spring conference, described as “the premiere gathering for online Help developers.” Also several targeted conferences (eg., JavaHelp)